Consumer Health Data Privacy Policy
This policy describes how Wogi Inc. ("we", "us"), the provider of Stack Track, collects, uses and shares consumer health data, and the rights you have over it. It is required by Washington's My Health My Data Act and Nevada's consumer health data law, and we apply it to every Stack Track user who lives in the United States.
If you live outside the United States, this page is not written for you: our Privacy Policy sets out how we handle your health information and the rights you have, including under the law of Europe, Canada, Brazil and Australia. The Privacy Policy also covers all other information, for everyone.
1. The consumer health data we collect, and why
"Consumer health data" is personal information that identifies your past, present or future physical or mental health. In Stack Track that means:
- Health details you choose to give: health conditions you select from a list (including pregnancy, breastfeeding and trying to conceive, physical and mental health conditions, allergies, smoking and alcohol use), whether you take prescription medication, and which kinds.
- What you take: the supplements and other items you track, including medication, peptides, hormones or other substances you add yourself, with amounts, schedules and cycles.
- Why you take it: the reason you select for an item, such as sleep, mood, fertility or sexual health.
- Your records: what you marked as taken, changed or skipped, when, and any notes you write.
- Body and profile details you choose to give: sex, date of birth, weight and height.
- What the app works out from these: suggested amounts and timing, and whether the app tells you to speak to a doctor instead of showing a suggestion.
We do not collect biometric or genetic data or your precise location.
We collect and use this data only to:
- provide the tracking you asked for: keep your stack, show what is due, schedule reminders on your device, and build your history and exports;
- tailor the general wellness information the app shows you and check it against your health details, including telling you when to speak to a doctor instead;
- keep the service secure, fix problems and answer your requests;
- meet legal obligations;
- and, only if you separately say yes, study in aggregate how supplement use relates to wellbeing, using de-identified information, as described in section 4 of the Privacy Policy.
We do not use consumer health data for advertising, and we do not sell it.
2. How it is processed
You enter the data in the app. It is sent over an encrypted connection to our servers, stored in our database, and used by our software to produce what the app shows you. Suggestions are produced by fixed rules applied to our supplement catalog and your details. A copy is kept on your device so the app works without a connection. Access is limited to the people and providers who need it to run the service.
3. Where it comes from
- You, when you enter or select information in the app.
- Your device, which records when you made an entry.
- Our own software, which works out suggestions from what you entered.
We do not obtain consumer health data about you from other companies. Product information from label databases describes a product, not you.
4. What we share, and with whom
We do not share consumer health data with third parties, and we have no affiliates that receive it.
Companies that store data for us (our hosting and database providers) hold it on our behalf, under a contract that allows them to use it only to provide that service to us. Label photos you scan are read for us by an artificial intelligence provider (Anthropic), after you have given permission; they are sent without your name, email address or account, and we do not keep them.
The only other cases in which consumer health data could be disclosed are:
- to a government body or court, when the law requires us to;
- to a successor, if the business is merged or sold, which must then follow this policy.
No other company collects consumer health data through Stack Track over time and across other websites, apps or online services.
If you take part in research, partners receive only de-identified information, which no longer identifies you.
5. Your consent
The stack and records you keep are collected because they are necessary for the tracking you asked for. Health details are optional: the app asks for your consent before you save them. Research is separate and off unless you say yes. You can refuse either and still use the app.
To withdraw consent: for health details, use "Remove my health details" in Settings → Health details, which erases them; for research, turn off Settings → Research participation. You can also email info@wogi.io. We will ask for your consent again before collecting a new kind of consumer health data or using it for a new purpose.
6. Your rights and how to use them
You have the right to:
- confirm whether we are collecting, sharing or selling consumer health data about you;
- access that data, and get a list of all third parties and affiliates with whom we have shared or sold it, with a way to contact them;
- review your data and ask for it to be changed;
- withdraw your consent, and have us stop collecting or sharing it;
- have it deleted.
In the app. Your stack, records and health details are visible and editable in the app. Settings → Delete account deletes everything immediately; see how to delete your account.
By email. Write to info@wogi.io from the email address on your account, or tell us that address, and say what you want. We may send a message to the account's address to confirm the request is yours. You do not need to create anything new to make a request.
Timing. We answer within 45 days. If a request is complex we may take up to 45 days more, and we will tell you why within the first 45 days. Deletion is carried out within 30 days of confirming the request; backups are overwritten within 30 days after that. When we delete, we also tell the providers that hold the data for us to delete it. Requests are free at least twice a year.
Appeal. If we refuse a request, reply to our answer and say you want to appeal. We will tell you in writing, within 45 days, what we decided and why. If we refuse the appeal, you can complain to the Washington State Attorney General or the Nevada Attorney General.
We will not treat you differently for using these rights.
7. Changes to this policy
If we change this policy in a way that matters, we will tell you in the app before the change takes effect, and ask for your consent where the law requires it. The date at the top is the date this version took effect.
8. Contact
Wogi Inc., 305 Glenwood Drive, Briarcliff Manor, NY 10510, USA · info@wogi.io